![]() ![]() ![]() Samsung has released a fix for this so as long as your phone has the latest firmware update then you shouldn’t need to worry. Solution: If your phone is dead, go to Samsung Support and you should be able to get a replacement or get it fixed. If you’re worried about your device being affected, you can check if it is at risk with the eMMC Brickbug Check app. If you encounter the problem then you’ll find that your S3 doesn’t switch on at all no matter what you do. This only affects some 16GB Galaxy S3 handsets and it’s related to your flash memory (eMMC) chip. We’ll keep following this and post an update if another solution pops up. That obviously points to a hardware problem, and yet other people have reported the problem just resolving itself when they ignored it, which would suggest a software problem. ![]() If you’re under warranty this might be your best bet. In a number of cases a faulty motherboard is deemed to be the cause and replacing it results in perfect operation. One is returning the device to Samsung for repair. Solutions: There are only two solutions that people are reporting consistently. Some people report success with this, but others say they have only reduced the frequency of freezing. Some people have reported a reduced frequency by turning off Wi-Fi or the mobile data connection, but that’s not convenient. You could also just wait, many people report that the issue fixes itself, but it may take 15 minutes or more and it can return at any time. You can also pull the battery, but we don’t recommend that. That seems to work for most people, but it won’t stop the problem from coming back. Workarounds: You can hold down the Power button and Restart or Power off and turn it on again. This seems likely to be a software problem and could be related to an Android update, possibly 4.1.2. The bulk of issues being reported now relate to phones that people have had no problems with for months suddenly developing a random freezing habit. If you experience this problem with a brand new S3, you should be returning it to get a replacement. A small number of users reported this problem in 2012, but it has been cropping up far more frequently in 2013. Updated 1-22-2014 by Simon Hill: Added browser dimming issue, messaging app crashing problem, and unable to download message. Related: Samsung Galaxy S3 review, GS3 tips and tricks, best GS3 cases. These are the most commonly seen complaints from people around the world, and in each case we’ll try to offer up a useful workaround or solution. Let’s take a closer look at some of the biggest Galaxy S3 problems. Nearly two years later, the Galaxy S3 continues to surpass expectations in terms of sales, but no device is flawless. Samsung sold 20 million Galaxy S3 handsets in its first 100 days and it became the poster child for Google’s Android operating system. The Samsung Galaxy S3 has been selling steadily since it first hit the market back in May 2012. ![]()
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